FAQs

Product and design queries

How do we order special trophies? (e.g. MVP 2013)

On the order the form, please specify the award message you would like and the background colour (Either Gold, Silver or Bronze). Click Here to view these background options.

Can we include our club logo or sponsor on the trophy?

Yes, your logo can be applied to the reverse of the trophy. We require your highest resolution image files to be emailed to us.

Can we duplicate roster numbers?

Yes, if assigning roster numbers is causing a problem, why not make every player number 9, 10…? Numbers can be assigned on the order form.

Can we have a different color for our goalkeeper jersey?

Yes, you can specify the colour of the goalkeeper jersey on the order form, or email us if it’s a complex design.

We have multiple teams, each with a different jersey design, can we have a separate design per team?

Yes, simply email us an image or description of each jersey. We will ensure you receive all team image proofs (by email) before artwork is produced. This won’t affect your bulk discount as long as all the teams are on on a single invoice and delivery.

Do you offer any other sizes?

Yes, we offer 2 sizes 6.5 ” tall and 7.5″ tall. Any custom design can be produced in both sizes . Click here to view the visual comparison.

Order related queries

How long will it take to process my order?

From submitting your order form, we will create a confirmation/invoice within 24 hours. Once payment has been received, we will produce and dispatch your trophies within 3 days. We endeavour to dispatch orders of all sizes within 3 days of receiving payment. Orders are delivered by FedEx ground shipping (3-5 days).

What are the shipping charges?

Shipping is a flat rate of $20.00, and FREE for orders of over 75 trophies. Click here to view pricing.
We can ship internationally, please contact us for a shipping quote.

Do you offer bulk discounts?

Yes, click here to view the pricing/discount table.

Oops, we’ve received our order and have spelt a name wrong on the order form.

Not to worry, we can post any revised inserts for $3.00 each. (If this is our error we will of course replace free of charge).

We would like to add additional trophies to an existing order 

Contact us with your requirements and we’ll be happy to help.